Back to ConsultantsRuth Evans

Ruth Evans has over 20 years experience in the Pharmaceutical industry and is respected for her passion and commitment to Client Service and Customer Satisfaction. Her career to date has encompassed a broad range of roles, strategy, experience and skills spanning Sales, Marketing, Market Research and Customer Service.

As Vice President with IMS, she defined a transformation agenda for Client Service across 46 offices in Europe Middle East and Africa (EMEA), harmonising the portfolio and supporting systems to deliver the strategic goals. This culminated in the development and introduction of revenue-generating service across Client Service EMEA. Most recently, she worked on various cross industry projects to address leading edge themes together with the implementation of pan-European systems to underpin the client service strategy.

An experienced and capable Marketeer with over 10 years experience, including Market Research gained in both Industry and Agency environments; Ruth has held a variety of roles have incorporated most aspects of qualitative and quantitative research together with long term client relationship development/management and service, sales and marketing. Leadership, people Management and training skills have been developed and proven through leading a team of over 300 client service executives and through ongoing client training.